Agreement to Terms
Please read these Terms of Service ("Terms") carefully before using the services offered by InReach ("InReach", "we", "us", or "our"). By clicking a box indicating acceptance or using the Services, you ("Customer" or "you") agree to be bound by these Terms. If the individual accepting these Terms is accepting on behalf of a company or other legal entity, such individual represents that they have the authority to bind such entity and its affiliates to these Terms, in which case the term "Customer" shall refer to such entity and its affiliates. If the individual accepting these Terms does not have such authority, or does not agree with these Terms, such individual must not accept these Terms and may not use the Services.
Please also read our Privacy Policy, which explains how we collect, use, disclose, and process personal data.
1. Description of Services
InReach provides software services and tools designed to help businesses connect with and engage potential customers online. The specific features, capabilities, and functionality of the Services may evolve over time and are subject to change at InReach's discretion.
Additional details about the Services are available through our website and application interface.
2. Access and Use
Provision of Access
Subject to your compliance with these Terms, InReach grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services for your internal business purposes during your subscription period. This includes a limited license to install and use any client-side software solely in support of your authorized use of the Services.
Each authorized user must have its own unique account for accessing the Services, and authorized users may not share their account credentials with one another or any third party. You will be responsible for all acts and omissions of your authorized users in connection with these Terms and for all use of authorized users' accounts.
Eligibility
You must be at least 18 years old to use InReach. By using the Services, you represent that you:
- Are at least 18 years of age
- Have the legal capacity to enter into these Terms
- Will use the Services in compliance with all applicable laws and regulations
- Will not use the Services for any unlawful or prohibited purpose
3. Use Restrictions
Except as expressly set forth in these Terms, you shall not (and shall not permit any third party to), directly or indirectly:
- Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the Services (except to the extent applicable laws specifically prohibit such restriction)
- Modify, translate, or create derivative works based on the Services
- Copy, rent, lease, distribute, pledge, assign, sublicense, publish, or otherwise transfer or encumber rights to the Services
- Use the Services for the benefit of a third party or make the Services available to any third party
- Remove or otherwise alter any proprietary notices or labels from the Services or any portion thereof
- Use the Services to build an application or product that is competitive with any InReach product or service
- Interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services
- Bypass any measures InReach may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services)
- Use the Services in any manner that violates applicable third-party platform policies, including engaging in spamming, harassment, deception, or automated actions without human review
InReach is designed to help you engage authentically with potential customers. We expect all users to use the Services in good faith and in compliance with all applicable platform policies.
4. AI-Generated Content and Customer Responsibility
The Services may utilize artificial intelligence to generate content suggestions or outputs. You acknowledge that:
- Any AI-generated content is provided as a suggestion and must be reviewed before use
- You are solely responsible for any content you create, post, or distribute using the Services
- InReach does not guarantee the accuracy, appropriateness, or quality of AI-generated outputs
- You should customize and personalize any AI-generated content as appropriate for your use case
- Due to the nature of artificial intelligence generally, outputs may contain errors and misstatements and may be incomplete or inaccurate
- Before leveraging any outputs, you are responsible for making your own determination that the outputs are suitable
You agree to comply with all applicable platform policies and guidelines when using content generated through the Services.
5. Proprietary Rights and Licenses
Ownership; Reservation of Rights
Subject to the limited rights expressly granted hereunder, InReach and its licensors reserve all of their right, title and interest in and to the Services and InReach intellectual property. Notwithstanding the foregoing, subject to the terms and conditions of these Terms (including payment of all fees) InReach hereby assigns to you all right, title and interest in and to AI-generated outputs created for your account.
You shall retain all right, title and interest in and to your customer data, including all intellectual property rights therein. As between the parties, you, not InReach, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all customer data. You represent and warrant that you have all rights and/or consents necessary to provide the customer data to InReach as contemplated hereunder, in each case without any infringement, violation or misappropriation of any third party rights.
Service Limitations
InReach may impose usage limits, rate limiting, or other restrictions on the Services to ensure fair usage and service stability. These limitations may include but are not limited to restrictions on data processing, API calls, storage, or frequency of operations. We reserve the right to modify these limits at any time.
6. Payment
Fees
You will pay all fees as set forth on https://useinreach.com ("Fees"). Except as otherwise specified herein:
- Fees are based on Services subscriptions purchased and not actual usage
- Payment obligations are non-cancelable and Fees paid are non-refundable
- Quantities purchased cannot be decreased during the relevant subscription period
Invoicing and Payment
If you pay online via credit or debit card, you will provide InReach with valid and updated credit card information. You authorize InReach to charge such credit card for all Services for the initial subscription term and any renewal subscription term(s). Such charges shall be made in advance, either annually or in accordance with any different billing frequency stated in the Services.
You are responsible for providing complete and accurate billing and contact information to InReach and notifying InReach of any changes to such information.
7. Representations, Warranties, and Disclaimers
Representations
Each party represents that it has validly entered into this Agreement and has the legal power to do so.
Disclaimers
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICES AND AI-GENERATED OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND ARE WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
INREACH MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES AND OUTPUTS, OR ANY RESULTS OF THE USE THEREOF, WILL MEET CUSTOMER'S OR ANY OTHER PERSON'S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM OR OTHER PLATFORM, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR FREE.
DUE TO THE NATURE OF ARTIFICIAL INTELLIGENCE GENERALLY, CUSTOMER ACKNOWLEDGES THAT OUTPUTS MAY CONTAIN ERRORS AND MISSTATEMENTS AND MAY BE INCOMPLETE OR INACCURATE. BEFORE LEVERAGING ANY OUTPUTS, CUSTOMER OR ANY AUTHORIZED USER IS RESPONSIBLE FOR MAKING ITS OWN DETERMINATION THAT THE OUTPUTS ARE SUITABLE, AND CUSTOMER IS SOLELY RESPONSIBLE FOR ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY OUTPUTS.
8. Limitation of Liability
EXCEPT FOR THE PARTIES' INDEMNIFICATION OBLIGATIONS, A PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT AND FOR CUSTOMER'S BREACH OF USE RESTRICTIONS, IN NO EVENT SHALL EITHER PARTY, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT:
(I) FOR ANY LOST PROFITS, DATA LOSS, BREACH OF DATA OR SYSTEM SECURITY, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (HOWEVER ARISING); OR
(II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), IN EACH CASE REGARDLESS OF WHETHER INREACH WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE.
IN NO EVENT WILL INREACH'S AGGREGATE LIABILITY FOR ANY DIRECT DAMAGES ARISING OUT OF RELATED TO THIS AGREEMENT EXCEED (IN THE AGGREGATE) THE FEES PAID (OR PAYABLE) BY CUSTOMER TO INREACH HEREUNDER IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO A CLAIM HEREUNDER.
9. Term and Termination
Term of Agreement
This Agreement commences on the date Customer first accepts it and continues until all subscriptions hereunder have expired or have been terminated.
Termination
A party may terminate this Agreement for cause:
- Upon thirty (30) days written notice to the other party of a material breach if such breach remains uncured at the expiration of such period, or
- If the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors
InReach may terminate this Agreement, effective on written notice to Customer, if Customer:
- Fails to pay any amount when due hereunder, and such failure continues more than ten (10) calendar days after InReach's delivery of written notice thereof; or
- Breaches any of its obligations under applicable Use Restrictions or Confidentiality sections
10. Dispute Resolution
The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration.
If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in Delaware, United States. The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes.
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles.
11. General Provisions
Entire Agreement
These Terms represent the entire agreement between you and InReach with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and InReach with respect thereto.
Notices
All notices, requests, consents, claims, demands, waivers, and other communications hereunder shall be in writing and delivered by hand or by certified mail or overnight delivery service to:
Modifications and Amendments
Except as otherwise provided herein, no modification or amendment of any provision of these Terms shall be effective unless agreed by both parties in writing, and no waiver of any provision of these Terms shall be effective unless in writing and signed by the waiving party; provided that InReach may amend or modify these Terms by:
- Posting a new version of these Terms on the Services, and
- Providing notice to you via email or other reasonable means
Assignment
Neither party may assign any of its rights or obligations hereunder without the other party's consent; provided that either party may assign all of its rights and obligations hereunder without such consent to a successor-in-interest in connection with a sale of substantially all of such party's business relating to these Terms.
Contact Information
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us via email at legal@useinreach.com or support@useinreach.com.